About the role
Responsibilities:
- Check the customer database
- Analyze customer data
- Create content and manage the website
- Handle customer service requests
- Create content and publish it on social media
- Measure customer satisfaction
- Bring in new customers, win back lapsed ones and build loyalty with the ones we have
- Carry out the other tasks we assign in the customer area
General skills required:
Persistence and teamwork
Comfortable dealing with users
Problem-solving ability
Energetic and proactive
What to expect in this role:
Assignments inside the organization or at nearby companies
Overtime during urgent situations and on organization projects